Technology · Management · Development

Vagelis Dermos

Support Services Manager

I’m a Support Services Manager with a strong technical background in software development, business technology and ERP systems. I combine people management, technical understanding and service operations — while keeping programming and technology as an important part of what I do.

Management with a technical background.

For the past 3 years I’ve been working as a Support Services Manager, working with technical teams across development and production.

Before moving into management, I worked as a Business Technical Consultant and ERP Consultant. That background gave me a strong understanding of both business needs and technical solutions.

I’m still a programmer at heart. I enjoy understanding how systems work, solving technical problems and experimenting with new technology.

Professional journey

2023 — Present
Support Services Manager

Managing support services and working with technical teams across development and production. My role combines people leadership, service management, operational thinking and technical problem-solving.

Previous
Business Technical Consultant

Working between business and technology, helping translate business requirements into practical technical solutions.

Previous
ERP Consultant

Working with ERP systems, business processes and technical implementations, supporting organizations in making better use of their systems.

Things I’ve built and explored.

A selection of professional and personal projects across different technologies and platforms.

C# · Windows Mobile

Mobile Applications

Development of applications and tools for Windows Mobile devices using C# and related technologies.

Python

Python Projects

Small utilities, automation scripts, experiments and personal projects built with Python.

Automation

Tools & Automation

Projects focused on automating repetitive tasks, connecting systems and making everyday workflows easier.

Personal

Technology Experiments

Side projects created to learn, experiment and understand new technologies.

Programming is still part of me.

My current role is focused on management and service delivery, but programming has always been an important part of my professional and personal background.

C# / .NET Windows Mobile Python ERP Systems Databases Automation Scripting

Home Assistant & gadgets.

Outside of my professional work, I enjoy experimenting with Home Assistant, home automation and all kinds of gadgets.

I like connecting devices, creating automations, experimenting with new technologies and finding ways to make different systems work together.

Curious by default. Programming, automation, smart home technology, gadgets and whatever interesting technology comes next.

Let’s connect.

Feel free to reach out through GitHub, LinkedIn or email.